Fairer PVP Matchmaking & reasonable cover system

It’s kind of ridiculous that Matchmaking seems solely based on team power. I’m only level 27 yet I get matched with lvl 40+ because our team power is similar. Yet I get wrecked because the other team is all 10-15lvls higher than myself.
Just a recommendation to take into account more things than just team power.
Which brings me to my next point, when my heroes are in full cover with not a piece of body showing I can still get littered with hits, yet I can’t do the same to NPC? Seems a bit stacked to me.

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